Privacy Policy

Last updated: 15 October 2026.

Who we are and our role as data controller

flashnewso operates this website as the data controller under UK data protection law. We determine the purposes and means of processing personal data collected through the site and our services relating to professional video feeds, live signal management, content distribution, camera operations and broadcast-quality media supply for news and television.

Scope of this notice

This policy applies to all visitors to the website, users who contact us via the contact form, and anyone whose personal data we process in connection with our commercial media services. It does not cover third-party websites linked from our pages.

Categories of personal data we collect

We obtain personal data directly from you when you use the contact form or interact with the site. This includes name, email address, telephone number, organisation details and any message content you submit. We also collect technical data such as IP address, browser type, device information and usage statistics through cookies and server logs. No data is purchased from external brokers.

Purposes of processing and legal bases

We process contact details to respond to enquiries on the basis of legitimate interest in providing customer service. Technical data is processed to maintain site security and functionality under legitimate interest. Where you consent via the cookie banner we use analytics cookies to improve service performance. Marketing communications occur only with your explicit consent.

Whether providing data is obligatory

Supplying contact information through the form is voluntary; however, without it we cannot respond to your query. You may browse the site without submitting personal data, though some technical cookies are necessary for basic operation.

Cookies and similar technologies

The site uses cookies and similar tracking technologies. Details of each category, their purposes and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner and footer.

Processors, recipients and legal disclosures

We engage service providers such as hosting companies, email delivery platforms and analytics providers who act as processors under contract. Personal data may be disclosed to law enforcement or regulatory bodies when required by law or to protect our legal rights.

International transfers

Some processors are located outside the United Kingdom. In such cases we rely on UK Government adequacy regulations or incorporate the International Data Transfer Agreement to ensure appropriate safeguards.

Retention periods

Contact form submissions are retained for twelve months after the last correspondence. Server logs are kept for ninety days. Cookie data follows the durations stated in the Cookie Policy. We delete or anonymise data once the retention period expires unless longer storage is required for legal claims.

Security and data minimisation

We apply technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each purpose and do not store data longer than justified.

Your data protection rights

Under UK GDPR you may request access, rectification, erasure, restriction of processing, data portability and objection to processing. To exercise these rights contact us using the details below. We will respond within one month, extendable by two further months for complex requests.

Right to withdraw consent and object to marketing

Where processing relies on consent you may withdraw it at any time by emailing [email protected] or using the unsubscribe link in any marketing message. You may also object to direct marketing or profiling at any time.

Right to complain to the supervisory authority

If you believe we have mishandled your data you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. We encourage you to contact us first so we can attempt to resolve the matter.

Children and age restrictions

Our services are directed at professional users and organisations. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that such data has been provided we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are used solely for service improvement and do not result in individual decisions.

Changes to this policy

We may update this policy to reflect legal or operational changes. The effective date appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.

Contacting us

For any privacy-related enquiries please write to flashnewso, Crawley Court, Winchester, Hampshire, SO21 2QA, United Kingdom, telephone +44 333 032 8000 or email [email protected].